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IP Transit Service Key Features

Port Interfaces

  • Ethernet, Fast Ethernet, Gigabit Ethernet and 10-Gigabit Ethernet
  • TDM/SDH: T1/E1, E3/DS3, STM-1, STM-4, STM-16 and STM-64

 

Access Options

Interoute Backhaul Services: When customers are not in the same location as our IP PoP, Interoute offers a broad range of backhaul services over Interoute's layer 1 and layer 2 networks to enable customers to reach our services.

  • Metro and Longhaul TDM/SDH Private Circuits (T1/E1 to STM-64)
  • Metro and Longhaul Ethernet Private Circuits (10Mbps to 10Gbps)
  • Metro and Longhaul Wavelength services (2.5Gbps to 10 Gbps)
  • Dark fibre extension services

 

Other licensed operator (OLO) Backhaul Services: for customers whose premises are located in a facility that is "off-net", we can connect your premises to the Interoute Network using a broad range of OLO private circuits.

  • TDM/SDH Private Circuits (T1/E1 to STM-64)
  • Ethernet Private Circuits ((10Mbps to 10 Gbps)
  • Wavelength Services (2.5Gbps to 10 Gbps)
  • Dark fibre extension services

 

Billing Options

  • Flat rate - Flat rate MRC for a port that includes all usage based charges
  • Usage Based Billing - Usage based service based upon 95th percentile billing
  • Commit + Burst - Per Mbps 95th Percentile Committed level + Burst where the customer commits to a level of bandwidth and is charged at the 95th percentile for the excess usage

 

Service Level Agreements

Interoute also backs its Internet services with industry-leading service level guarantees:

  • Service Installation
  • Service Availability
  • Round Trip Delay
  • Packet Delivery

 

Customer Support

Interoute's Network Operations Centres manages our networks on a 24x7x365 basis. Our Customer Service Centre is also available to provide customers with support 24 hours per day, 365 days a year.

 

Additional Features

  • Protocols - Routed Protocols: IPv4 and IPv6, Routing Protocols: Static and BGP-4
  • BGP Communities - Traffic manipulation for Global Transit customers using BGP Communities
  • Customer Web Portal - Online Traffic Reporting (Throughput, RTD, Packet loss etc)
  • Resilience Options - Because interoute owns and operates its own network from the duct, we can offer customers a range of resilience options that they can trust to support their business
  • DoS Protection (RTBH) - Available to all customers as part of their IP Service. Interoute's DoS Protection services uses RTBH 'blackhole' routing within the IP network to stop DoS traffic reaching a customers network.
  • DDoS Protection - For an additional monthly charge, Interoute's DDoS service offers customers an intelligent DDoS 'Traffic Scrubbing' protection service.